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Frequently Asked Questions
What should I do if I have a question related to SyncServer® devices?
What should I do if I have a question related to SyncServer® devices?
SyncServer devices are part of our Frequency and Timing Systems (FTS) group. Visit FTS Resources to learn more about the process for FTS product support.
Where can I find information related to REACH, RoHS, EOL, MSL or export control?
Where can I find information related to REACH, RoHS, EOL, MSL or export control?
These are common requests. Read this article on how to easily obtain the information you are looking for.
If you cannot find what you are looking for, please submit a support case with details of the specific request.
Where can I find SPICE model information for a specific part?
Where can I find SPICE model information for a specific part?
SPICE models are generally provided on the product webpage. Using the microchip.com search to find the product, navigate to the product page and look for the SPICE model listed on the page.
If the SPICE model is not listed on the page, please submit a support case with your request, and we will be happy to help you.
Additional Resources and Support
Technical support, software downloads, RMA service requests and other information for our FTS products are available only through your myMicrochip account.
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